HOA maintenance tracking software — for stratas and condo communities too
Maintenance out of your inbox. Every job tracked to done.
“The leak was reported by phone, the fix was arranged by text, and three months later nobody can say what happened.” EZ gives every request one door in, one board to triage on, and one record that doesn’t disappear.
14-day free trial · No contracts
One form. A photo. Done.
A resident reports the problem from their phone, with a photo of it attached. They pick a category and how urgent it is, and the request lands as a record instead of an email to lose.
See every open job's stage at a glance
New requests land on a kanban board, with a list view when you’d rather scan than drag. The board defaults to Active, so you see the twelve jobs still moving, not the four hundred closed ones. Flip to Inactive for the history.
Every stage needs its proof before the next one opens
A job moves submitted → triaged → scheduled → in progress → completed, and each stage needs its inputs before it advances. Scheduled needs a date; completed needs the work-completed time, with an after photo there to attach if you’ve got one. Nobody drags a card to Done without the record to back it up.
Photo documentation + activity trail
When the owner disputes the repair two years later, you still have the record
Photos when the request comes in, an after photo when it’s done, and an activity timeline in between: every note, reply, and status change, with @-mentions and an internal-only toggle for notes the resident never sees. Edits show a visible (Edited) tag, so the record stays honest.
Managers change and council terms end, but the job’s record stays attached to the request. When an owner disputes the repair two years later, you open the file instead of reconstructing it.
Residents hear from us when it matters
A submitter gets emailed at four moments: created, entry to their unit needed, completed, or rejected, plus any @-mention. Everything else stays quiet, and the portal has the details when they’re curious.
The right contractor, attached to the job
Vendors live in a directory: business name, contact person, categories, phone, email. Assign a plumber to a leak and the vendor is recorded on the request, separate from the manager overseeing it. How you actually reach them stays whatever already works for you.
When a job needs someone inside a unit, the resident confirms entry and leaves instructions right in the portal: a spare key location, a “call before 5pm,” a “the dog is friendly.”
A completed job shows up in the unit’s file alongside its violations, forms, and registry records.
Serving strata communities for 10 years · Members of CHOA, CCI, PAMA & SPABC · Built alongside a working property management brokerage in British Columbia.
Get maintenance out of your inbox — starting with the next request.
14-day free trial · No contracts